TIMELESS PIECES

Shipping Policy We at Timeless Pieces have a three day production time. Orders will get shipped out two or three days after purchase. Please allow a few extra days for your item to arrive due to COVID-19. ​ *Please keep in mind once package is sent to the local post office we no longer have control/will no longer be held responsible for the item. All our packages are shipped via TTPOST and a tracking  number will be provided. To track your order please email customer.service@ttpost.net with your tracking number an update will be provided, or you can visit http://190.213.32.33/postglobalnetsmart/vpo/Track.aspx Return & Exchange Policy ​ Please be advised, at this time we do not accept any returns or exchanges. Please be sure to check size and colour of the item before you make a purchase to insure it is right for you. All items are final sale and are not eligible for exchange or return. We quality check all items before they are sent out through TTPOST. For further inquires please contact us at timelesspiecestt@outlook.com with your order number and name in the subject line. ​ Damage/Faulty Items Please inspect your order upon arrival if the product is deemed as defective, damaged or if you received the wrong item please contact customer service with your name, order number and photo of the faulty item, so that we can quickly resolve this issue. Email: timelesspiecestt@outlook.com Unclaimed Packages Should you fail to collect your package at the time it was delivered, it will automatically be sent back to the nearest TTPOST in your area for you to collect. We are not responsible for any lost/unclaimed packages.